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T&E Pumps prides ourselves on providing a good quality product at the fairest possible price. We build a pump that considers the user, the industry and the environment. Born of the days of drip pans and spills, it has a sealing system that when properly maintained, will not leak. It can also be recycled.

Stay Informed: Navigating Misleading Offers and Fake Parts

  • T&E Pumps
  • Oct 8
  • 2 min read
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In our ongoing commitment to protect your investment and safety, we want to address two interconnected issues: misleading offers from individuals claiming insider knowledge and the prevalence of counterfeit parts. Both can significantly impact the quality and performance of your T&E products. Let’s explore how these issues intersect and what you can do to safeguard your purchases.


The Connection Between Misleading Offers and Fake Parts

  1. The Role of False Authority:

    • Some former employees or self-proclaimed experts may approach you with offers that seem beneficial. They might suggest alternate, cheaper parts that are, in fact, counterfeit. These parts not only are trademark infringement but insome cases may also infringe on our patents.

  2. The Cost of Counterfeits:

    • While these offers may promise savings, counterfeit parts can lead to expensive repairs and voided warranties. They lack the rigorous testing and quality assurance of authentic T&E components.

  3. Safety and Reliability:

    • Using fake parts can compromise the safety and reliability of your product, leading to potential failures and hazards.


Actionable Steps to Protect Yourself

  1. Verify Credentials and Information:

    • When approached by someone claiming insider knowledge, request verification and confirm any claims directly with T&E.

  2. Purchase Through Official Channels:

    • Always buy products and parts from us directly at one of our 6 locations or authorized retailers (full list on this website). This ensures authenticity and that your purchase is covered by warranty.

  3. Inspect for Authenticity Markers:

    • Look for unique markers on parts, such as serial numbers, to verify their authenticity. You can always check serial number by calling us directly.

  4. Report Suspicious Activity:

    • If you encounter suspect offers or counterfeit parts, report them to us immediately. Your vigilance helps protect our community from these deceptive practices.


Different Perspectives

While some customers might be tempted by lower prices, it’s important to consider the long-term costs associated with counterfeit parts and misleading offers. Authentic T&E products and parts ensure quality, safety, and peace of mind.

By staying informed and cautious, you help maintain the integrity and reliability that T&E stands for. Your safety and satisfaction are our top priorities.

 
 
 

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